Are you passionate about delivering exceptional customer sales support?
We're looking for an experienced service professional eager to channel your customer service expertise into a role focused on helping individuals find solutions using your product knowledge.
Welcome to Entity Brands: Australian license owners to 12 leading uniform brands, including Chef Works, Nike Uniforms, Ogio and Bragard.
Our Guiding Principles:
If these match your values, our team will be the perfect place for you to develop and succeed, so let's make this happen.
As a Customer Sales Representative handling exclusively inbound enquiries, your primary mission will be to offer guidance and support to customers seeking information about our products, and ensure you ‘set the order up’ for a smooth delivery.
Your knack for listening, understanding needs, and providing tailored solutions will be the cornerstone of your success in this role.
Your goal? To ensure every interaction leaves customers feeling empowered, informed, and satisfied with the solutions you've helped them discover.
You work side-by-side with the customer service representatives in our ticketing software, phones and showroom.
The role will be full-time in our Alexandria office.
Your key responsibilities will be:
Additionally to the above, work closely with the following departments:
We enjoy working with customers and leaving our desks knowing we've made that difference for the day.
You'll build a career with active development and succession planning. It's a long-term partnership.
You'll love participating in service innovation groups, where we build new value for our customers while making our working lives more manageable.
It's a team of personalities, and that's how we like it; you're an individual, and we treat you as such.
The Alexandria office is 15 minutes walk from Redfern or Green Square station, with parking available, 10 minute walk from vibrant Technology Park (South Eveleigh) and we're Monday-Friday office hours.
What You Need:
We’re Ideally looking for someone with experience in a similar role and possess the below skills:
How to Apply:
Please send a cover letter, detailing why this is the role and company for you, along with your current resume to firstname.lastname@example.org
The cover letter is a requirement for a successful application, and will be used in the recruitment process.