Join Our Team as a Customer Service Executive

Are you passionate about providing exceptional service and ensuring customer satisfaction? If so, we want you to join our team!

Position: Customer Service Executive

Company:

The Premier Collection is a leading supplier of custom printed promotional products, serving the Australian market for over 35 years. Located in Alexandria (South Sydney), we specialise in importing, warehousing, and printing a diverse range of promotional items, ensuring top-notch quality and service for our national distributors.

Responsibilities:

• Process customer orders accurately and promptly
• Respond to customer inquiries via phone, email, and chat
• Provide product information, pricing details, and assistance with stock availability and freight enquiries
• Collaborate with other departments to resolve customer issues efficiently
• Maintain up-to-date knowledge of products and services

Requirements:

• Previous customer service experience preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Proficiency in computer systems and software applications
• Positive attitude and dedication to delivering exceptional service
• This role requires working from the office

Benefits:

• Competitive salary
• Comprehensive training
• Opportunities for career growth
• Supportive work environment

How to Apply:

Ready to make a difference in customer service?

Submit your resume and cover letter to mshah@premiercollection.com.au, outlining why you'd be a great fit for this role.

We look forward to hearing from you!