Location: Sunshine, VIC Hybrid

Hours: 25-30 hours per week with flexibility

About Us:

Primary Edge Promotions is a Melbourne-based creative products and services agency specializing in bespoke promotional products.

The Role:

We are seeking a dedicated and enthusiastic Sales Coordinator to join our team. This role offers flexibility and the opportunity to work in a dynamic and supportive environment.

• Hybrid, flexible and part time (25-30 hrs) role - 1-2 days per week in Sunshine
• Join an established and successful business that is continuously growing
• Attractive base salary - $70k FTE.

Key Responsibilities:

• Provide exceptional over-the-phone customer service to all customers
• Serve as the main point of contact for customers
• Prepare customer sales quotes using Brand Engine (CRM)
• Enter all sales orders into Brand Engine
• Prepare monthly reports for major customers
• Update and maintain all dedicated customer online stores/portals
• Stay updated with new product releases from local suppliers

Skills & Experience:

• Sales and Customer service Savvy: Proven experience in sales and customer service, especially in the promotional products industry or a similar field.
• Fast-Paced Pro: Thrives in a busy, deadline-driven environment.
• Detail-Oriented: Strong attention to detail.
• Great Listener: Excellent listening skills and the ability to follow instructions.
• Quality Focused: High emphasis on quality, accuracy, and productivity.
• Tech-Savvy: Proficient in Microsoft Office suite.
• Reliable & Driven: Motivated, hardworking, and dependable.

Why Join Us?

• Flexible working hours
• Great company culture
• Supportive team environment
• Opportunity to work with a diverse range of customers

How to Apply:

If you are a motivated individual with a passion for customer service and sales, we would love to hear from you.

Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Contact: Phoebe Reid, E: phoebe@reidadvisory.com.au , M: 0418 393 418