Established in 1999, Branded Products® is a leading Australian-owned promotional products and branded merchandise company. We work with major corporate, government and organisational clients, helping them create, source and manage merchandise programs that build their brands. We are also proud to be a 2026 PPAI Gold Pyramid Award winner, recognising the quality, creativity and impact of our work within the promotional products industry.

We are looking for an experienced Account Manager to join our team.

This is a rare opportunity to join our team as part of a planned transition, taking over an established portfolio of long-standing client relationships from a highly valued team member. This means you will be stepping into an established role with strong existing client relationships, ongoing accounts and the support of an experienced internal team.

We are looking for someone who understands that great account management is about more than taking orders.
It is about understanding a client’s business, identifying opportunities, bringing ideas to the table and becoming a trusted Brand Merchandise Specialist.

The Role

This is a hands-on account management position focused on managing, developing and strengthening existing client relationships, while also responding to and converting new client enquiries.

You will be responsible for:

• Managing and developing an established portfolio of corporate, government and organisational clients
• Taking ownership of long-standing client relationships as part of a planned transition
• Handling new enquiries and guiding prospective clients from initial brief through to quotation and order
• Building strong, long-term relationships with key stakeholders
• Identifying opportunities to grow existing accounts
• Responding to client briefs and recommending creative merchandise solutions
• Preparing quotations, proposals and presentations
• Working with our Australian and international supplier network to source products
• Coordinating projects from initial concept through to production and delivery
• Identifying new product, merchandise and campaign opportunities for clients
• Proactively presenting ideas and recommendations to existing clients
  
• Working closely with our internal sales, sourcing, production, warehouse and management teams
• Maintaining strong follow-up and ensuring client requirements are carried through to completion

About You

• Previous experience within the promotional products, branded merchandise or promotional marketing industry is highly preferred.
• You may currently be working as an:
  Account Manager | Senior Account Manager | Business Development Manager | Promotional Products Consultant | Brand Merchandise Specialist | Print Account Manager | Merchandise Account Manager
• Ideally, you will have:
  • Experience in promotional products, branded merchandise, corporate apparel, print management or a closely related industry
  • Strong B2B account management experience
  • A proven ability to develop and grow existing client relationships
  • Confidence handling new enquiries and converting briefs into practical merchandise solutions
  • Excellent communication and presentation skills
  • Strong commercial awareness and negotiation skills
  • The ability to interpret a client brief and develop creative, practical solutions
  • Strong organisational skills and attention to detail
  • The ability to manage multiple projects and deadlines
  • A proactive approach to identifying opportunities within existing accounts
  • Confidence dealing with marketing, procurement and senior management stakeholders
  • Most importantly, you will enjoy working with clients and have a genuine desire to help them achieve better results from their branded merchandise.

Why Join Branded Products®?

• You will be joining a well-resourced team with the systems, supplier network and internal support needed to deliver strong outcomes for clients.
• You will have access to:
  • An established portfolio of existing client relationships
  • More than 40,000 promotional products
  • Australian supplier networks and direct international sourcing capabilities
  • Established sourcing operations in China
  • Experienced internal sales, sourcing, production and warehouse support
  • Warehousing and fulfilment capabilities
  • Merchandise management programs
  • SWAGWORKS, our e-commerce merchandise management platform
  • The capability to deliver both straightforward merchandise orders and complex national merchandise programs
  • You will also have the opportunity to work in a role where ideas, initiative and client relationships are valued, with the backing of an experienced team to help bring those ideas to life.

At Branded Products®, we believe our Account Managers should be:
Brand Merchandise Specialists — not order takers.
If you understand branded merchandise, enjoy building relationships and can see opportunities where others simply see an order, we would like to hear from you.

Apply
Please submit your CV together with a brief introduction outlining your experience in account management and, particularly, the promotional products or branded merchandise industry to pete@brandedproducts.com.au. 

Branded Products®
Building brands through better merchandise.